FAQs
1. What products does Supler Store offer?
We offer a wide variety of high-quality fashion items, clothing, souvenirs, and artisanal handicrafts with artistic and unique designs. All products are sourced transparently and are environmentally friendly.
2. How do I place an order?
Simply browse our store, select the items you’d like, and add them to your cart. When ready, proceed to checkout, enter your information, and complete the payment. You’ll receive an order confirmation by email.
3. What payment methods do you accept?
We accept various payment methods, which are displayed at checkout. All transactions are secure and encrypted.
4. How long does it take to receive my order?
- Order Processing: Orders are processed within 1-2 business days.
- Shipping Time: Delivery takes up to 14 days for the United States and up to 21 days for other countries.
5. Can I track my order?
Yes, once your order is shipped, we will send you a tracking link via email. This allows you to monitor your order’s progress.
6. What is your return and refund policy?
We want you to be fully satisfied with your purchase. If you’re not happy, please refer to our Refund Policy for details on returns and refunds.
7. How can I contact customer support?
You can reach out to us at support@suplerstore.com. We’re here to assist you with any questions or issues.